Bankline helpdesk and top tips | Royal Bank of Scotland


Bankline helpdesk and top tips

What does the Bankline helpdesk support?
Bankline helpdesk can support
  • Logging into Bankline
  • Managing Bankline users and roles
  • Setting up payments on Bankline
  • Managing accounts on Bankline
  • Help using the features of Bankline
  • Advice on how to find information in Bankline
  • Help with bulk payments and templates
Bankline helpdesk can NOT support
  • Providing balances and statements
  • Providing historic statements
  • Managing payments that are “held awaiting funds”
  • Setting up standing orders
  • Stopping cheques
  • Recalling faster payments
  • Cancelling payments

Please contact your Customer Services team who will be able to help you with the information above not covered by the Bankline helpdesk.

Add your signposting title here… Top tips
Need support with Bankline?

1. Self-serve

2. Web chat

3. Call us

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