Making payments | Royal Bank of Scotland

We've listed below the different ways that you can settle your account (if you are not paying by Direct Debit) or make additional payments to free up your card balance during the month. Please bear in mind that working days are Monday - Friday, excluding weekends and Bank Holidays. Your payment date is shown on page 1 of your statement. 

 

Payment method Time to allow How

At Royal Bank of Scotland branches

Allow 2 hours for cash/Single Branch Payments^ (Royal Bank of Scotland current account customers only) and 4 working days for cheques (e.g. funds available Friday if paid in on Monday).

  • Cash / Single Branch Payments – request at branch counter

Cheque payments:

  •   Complete the bank giro credit slip and take it with your payment and statement. The branch will stamp your statement, please keep this for your records.
  • Cheques should be made payable to The Royal Bank of Scotland.
  •   Please write the account number (as found on the bank giro credit slip) after The Royal Bank of Scotland on the payee line.

Online/telephone banking and Standing Orders*

For ‘Faster Payments’^ qualifying transactions, 2 hours. For other electronic payments up to 2 working days.

  • Royal Bank of Scotland customers can register for Digital Banking
  • To join our Telephone Banking service, call 03457 222 345 (Minicom 0800 373 457). Lines open 24 hours. Calls may be recorded
  • To make an online or telephone banking payment or set up a Standing Order please use the sort code and account number as detailed below and quote in the reference field either your 16 digit company number (available on your statement) or if you wish to free up credit on an individual card quote the 16 digit card number. Please remember to cancel your Standing Order if there is no outstanding balance on your card account.

By post (payments by cheque)

Using 1st class post, allow 7 working days before payment date on your statement

  • Cheques should be payable to The Royal Bank of Scotland.
  • Please write the account number (as found on the bank giro credit slip overleaf) after The Royal Bank of Scotland on the payee line.
  • Post cheque and completed bank giro credit slip to The Royal Bank of Scotland, Commercial Division, Milton Keynes MK77 1SE.
  • Cheques should not be post dated. If payment is received using a post dated cheque we accept no responsibility for cases of lost interest or charges incurred.

Payment at other banks by cheque (some banks may charge for this)

  • Allow 4 working days for cheques (e.g. funds available Friday if paid in on Monday).
  • Cash payments are NOT supported

 

  • Complete the bank giro credit slip and take it with your cheque and statement.
  • Cheques should be payable to The Royal Bank of Scotland.
  • Please write the account number (as found on the bank giro credit slip) after The Royal Bank of Scotland on the payee line.

*We are not responsible for other financial institutions' timescales when you make a payment from an account held with another bank. 

^FasterPayments/Cash paid in at Royal Bank of Scotland branches

The Faster Payments service allows participating banks to provide same day processing of electronic payments such as funds transfer, bill payments and standing orders. This means that payments to your business card made on the Internet, by telephone or in any branch of Royal Bank of Scotland by Cash or Single Branch Payment will usually be applied to your available funds within 2 hours regardless of when the request is received. Payments may take longer to appear on your account (generally within 2 days) but will be back dated to the date the payment is made. 

Payment details

The table below gives the payee sort code and account number to make an online, telephone banking or standing order payment to your card programme or a specific cardholder. Please select the payment account details based on the first six digits of your company account/card number. 

Which number do I quote in the online/telephone payment reference field?

• If you are making payment to settle or reduce the outstanding balance on your card programme, quote the 16 digit company account number printed on the first page of your statement.

• To free up credit on an individual card quote the cardholder's 16 digit card number.

If you are frequently making additional payments to free up credit, please consider contacting your Business/Relationship Manager to request a review of your business credit limit.

Please note: If you pay by Direct Debit any additional payments made between your statement date and required payment date may reduce the amount of the Direct Debit Ð please see note below:  

 

Card number starts Sort code Account number  

491834

168983

98390012

Business Credit Card customers:

If a Direct Debit is set up to claim the full statement balance, any additional payments or refunds that reach your account up to 3 working days before the due date will reduce or cancel out the amount claimed by the Direct Debit. Direct Debits claiming the minimum amount will not be affected by any additional payments.

556950

168977

10000018

BusinessOne customers: 

Any additional payments or refunds that reach your account up to 3 working days before the due date will reduce or cancel out the amount claimed by the Direct Debit.

547356

168990

33330009

Business Charge Card customers:

Any additional payments or refunds that reach your account up to 3 working days before the due date will reduce or cancel out the amount claimed by the Direct Debit.

 

Business Credit Card customers:

If a Direct Debit is set up to claim the full statement balance, any additional payments or refunds that reach your account up to 3 working days before the due date will reduce or cancel out the amount claimed by the Direct Debit. Direct Debits claiming the minimum amount will not be affected by any additional payments.

425749

168983

98390012

Additional payments will not reduce the amount claimed by the Direct Debit.

448405

168989

10000027

Additional payments will not reduce the amount claimed by the Direct Debit.

Please note: you cannot use the above account details to make a CHAPS payment. 

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