Add or remove business
account signatories

Managing your mandate

When business circumstances change, your mandate may need to change too. Download and complete the form below to make the necessary changes.
Please note to download this PDF you must be using a Windows or MAC PC. Mobile devices running Android or iOS are currently not supported. Please download the form to your hard drive and then open using Adobe Acrobat Reader.

If you do not have Adobe Acrobat Reader, click the link below for a free download. Please note we are not responsible for content on third party websites.

Download Adobe Acrobat Reader

Business Account Mandate

Fill in the Business Account Mandate below if you would like to do one or more of the following:

Add or remove a signatory (or signatories)

Update your specimen signature

Change your signing rules

Once you have fully completed the form, just click 'Submit' at the end of the form and follow the instructions to send it back to us.

Please do not shorten or abbreviate any information, including business or trading names, when completing the form.

Download the Business Account Mandate

Please make sure you read the ‘Important Information’ below before starting this form.

Important information

Adding a signatory

How to add a signatory.

How to add a signatory

Once you and the signatory/ signatories you want to add have completed and digitally signed the Mandate, you must attach to the final e-mail to us (along with your Mandate):

A PDF of the signatory/ signatories Photo identification, such as a passport or driver’s licence.

A PDF of the signatory/ signatories Proof of Address, such as a recent utility bill or bank statement.

Update existing signatory

How to update your signature.

How to provide an updated signature

Once the existing signatory/ signatories have completed and digitally signed the Mandate, you must attach to the final e-mail to us (along with your Mandate):

A PDF of the signatory/ signatories Photo identification, such as a passport or driver’s licence.

A PDF of the signatory/ signatories Proof of Address, such as a recent utility bill or bank statement.

Tips for signing the mandate

Some useful information when filling out the mandate.

Don't forget the following

Don’t forget the following when preparing your signature for digital upload:

Handwrite your signature on a blank, white sheet of paper in black ink.

Take a clear photo of your signature, making sure the full signature is in shot.

Save the photo to your PC/ MAC to save you time when completing the form

Frequently asked questions

Updating a signatory on your business account normally takes 2 working days.

Occasionally there may be delays if we need to contact you for further information. 

If you need some help filling out the form, please get in touch with our team on:

UK: 0345 600 2230 (24 hours)

Overseas: +44 118 373 2181

Minicom: 0800 404 6160

No. The only way to add or remove signatories to your account is by filling in the signatory mandate form. Please fully complete the Business Account Mandate form above and submit to us as per the instructions on this page.

Anything else we can help you with?

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