Bankline Strong Customer Authentication (SCA)

When will Strong Customer Authentication (SCA) be required?

From September 2019, SCA will become a mandatory requirement, and upgraded Bankline Smartcard readers will be required.

Customers will receive the upgraded card readers prior to September 2019, and you will be able to use them straight away to authorise payments as you do today. We'll let you know when you can move to the revised QR code-based log on and authorisation process. 

This will ensure your users are ready to use the upgraded card readers before the regulation comes in effect in September.

What changes will I see on Bankline due to SCA?

Log in changes - In response to the new requirements, and to increase security, SCA will also apply when you log in. Prior to September 2019 we’ll be issuing upgraded card readers.

Payment authorisation changes – You'll use the upgraded readers for authorising Bankline payments, and for anything else in Bankline that currently requires smartcard authorisation for example, making administration changes.