Cards Online

How does Strong Customer Authentication (SCA) impact Cards OnLine?

From September 2019, we'll be adding additional security features to Cards OnLine.

As part of fraud prevention 2-factor-authentication will soon become mandatory. In addition to your partial PIN and password, you'll need to enter a one-time-password sent via SMS to confirm your identity.

It's of vital importance that we have your up-to-date contact details ahead of September. 

To register, we'll send you a mail authentication code (MAC) in the post as we do today.  In addition to the MAC, you'll have to enter a one-time-passcode sent via SMS to securely register.

If you're interested in the detail, the SMS one-time-passcode proves 'possession' of your registered SIM card. When combined with the MAC, this satisfies the requirements of Strong Customer Authentication.