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Autopay Online Plus

Make and collect BACS
payments easily

Autopay Online Plus in detail

Is it right for me?

Moving from PayAway-IP Direct

Important Documents

Service fees and additional features

Need more help?

Autopay Online Plus is available to eligible customers who have a Royal Bank of Scotland business current account. Fees and charges apply.

Autopay Online Plus in detail

Features and Benefits

Features and Benefits OpenClose

Convenient

No need for Smart Card, Smart Card Reader or additional software. You can process Bacs payments from anywhere as long as you have access to our portable Multi-Factor Authentication Key Fob which you’ll use to log in and commit payments.

Visibility

No need to log into the Bacs website for reports. Make Bacs payments and view your Bacs reports online at your convenience.

Secure

Autopay Online Plus securely connects to Bacs using a Cloud Security Module. This removes the need for a card and a card reader, without compromising on security.

Protection

These specialist features help protect you and your users from human error and fraud by identifying duplicate files and blacklisted accounts.

Control

You decide who can upload, approve and commit payments – segregating duties where needed.

Quick

Our additional modules, Drive and Encryption, securely connect Autopay Online Plus with your accounting/payroll software, saving you time.

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Is Autopay Online Plus right for me?

Raise Bacs payments

Collect Direct Debit

Raise Faster payments

Number of payments

Bacs Service User Number (SUN) Required

Daily Gross payment limit

Control user access and privileges within your business

Monthly service fee

Bankline

Yes

Unlimited

Any amount up to your available funds

Yes

Charges are based on number of accounts and payments required

Autopay Online

Yes

Unlimited (recommended usage 15-250 payments/month)

Any amount up to your credit limit

Yes

£15

Autopay Online Plus*

Yes

Unlimited (recommended usage > 250 payments/month)

Yes

Any amount up to your credit limit

Yes

£50

Eligibility criteria: for regulatory reasons, if you want to use Autopay Online Plus for Bacs Direct Credits and Direct Debits, you need to confirm that your legal status is incorporated. If your legal status is unincorporated, you can use Autopay Online Plus to collect Direct Debits only.

Service fees and additional features

Autopay Online Plus

One-time setup fee is £500
Monthly service fee is £50 per month
Unlimited additional users at no additional cost
Additional Service User Numbers are an additional £6 per month

Transaction fees

Same as your existing Money Transmission pricing

Additional modules

Drive

Uses the latest API technology which enables you to upload data files and download your Bacs reports via this secure location, removing manual processes, allowing for automation and seamless data transfer to and from Autopay Online Plus
One-time setup fee is £200 + VAT
Drive: £10 + VAT per month service fee

Encryption

Keeping your highly sensitive payment information safe and secure
Encryption: £10 + VAT per month service fee

All fees are exclusive of VAT where applicable. Fees are exempt from VAT other than indicated.

Factsheet

Click the link below to view and download the Autopay Online Plus factsheet (PDF, 97kb)

Download factsheet

Moving from PayAway-IP Direct to Autopay Online Plus

You’ll receive a letter in the post. We’ll ask you to reply to our mailbox, confirming your PD number.

You’ll receive an automatic email providing a demonstration video and explaining next steps. Once you’ve decided Autopay Online Plus is right for you, please fill out the form and email it back to us.

Once we’ve received your signed migration form, we’ll email the primary administrator a link to the system. Applications can take up to 10 working days to process, subject to forms being fully completed.

The primary administrator will also receive a Multi-Factor Authentication Key Fob in the post. Both the Multi-Factor Authentication Key Fob and registration email are required to log in for the first time.

Important documents

Want to know more about...

Setting up Autopay Online Plus

Filling out your Autopay Online Plus Migration Form

Using Autopay Online Plus

Pricing

Security

For more information on the above please go to our dedicated FAQs page here.

Speak to us today

Existing Autopay Online Plus customer?

To speak to our customer support team, please call us on:

0330 6781 052

18001 0330 6781 052 for Relay UK

Monday to Friday 9am-10.30pm (excl. public holidays)

Calls may be recorded.

You can also email us on support@autopay.rbs.co.uk

PayAway-IP Direct customer with a migration query?

If you need more help or if you still have questions, you can contact our migration team by emailing AutopayOnlinePlusEnquiries@rbs.com

Make and collect BACS
payments easily