Online security | Royal Bank of Scotland

Online Security

Understand the threats and how to prevent them

Business banking Staying safe online

• We will never ask for your full PIN and password online or via the telephone (only 3 randomly generated characters from each are required).
• We will never ask you for your PIN, password or smartcard details over the telephone or via e-mail in any circumstances.
• We will never ask for a challenge code from your smartcard and reader in order to log-in or confirm your identity.

Bankline security centre



Be Cyberstreetwise - protect yourself online


Security FAQs


Useful tips

Want to know more about how you can protect your business? Download our Detect and Protect booklet.

Detect & Protect - Fraud & Cybercrime (PDF, 2MB)
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