Online security | Royal Bank of Scotland

Online Security

Understand the threats and how to prevent them

Business banking Staying safe online

• We will never ask for your full PIN and password online or via the telephone (only 3 randomly generated characters from each are required).
• We will never ask you for your PIN, password or smartcard details over the telephone or via e-mail in any circumstances.
• We will never ask for a challenge code from your smartcard and reader in order to log-in or confirm your identity.

Bankline security centre



Be Cyberstreetwise - protect yourself online


Security FAQs


Useful tips

Set Tab for lightbox