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"We know it can be frustrating for Professional Brokers to navigate a large organisation which is why at Royal Bank of Scotland we have a unique proposition of each broker having their own dedicated Broker Business Development Manager, someone they can contact directly and who understands the challenges Brokers face. Our goal is to make it really quick and simple for Brokers to introduce business to us so they can give their customers a speedy response. We also recognise ongoing speed and communication is paramount in providing a professional service and helping customers achieve their ambitions. I’m really proud of the strength of relationships my Broker BDMs have with their brokers, this is key to the professional service they provide."