Broker | Royal Bank of Scotland

Our Brokers

A supportive bank of knowledge and not just a bank of money

Security may be required. Product fees may apply. 

How we can support you

Commercial lending can, at times, be complex. Our specialist broker team are highly experienced so when we assess a deal we will always look to understand the underlying strategy of the business as well as the immediate requirements to provide the most suitable solution.

Our Broker team are based across mainland UK and work closely with our business teams who support customers on a day to day basis. Our aim is to build strong relationships with brokers and provide a dedicated Broker Business Development Manager.

The team undertake an initial desktop review of deals, usually within 4 working hours and provide indicative terms where possible (subject to normal due diligence and credit underwriting). Where indicative terms are acceptable customers will be allocated a local Relationship Manager to undertake a full assessment and provide a credit backed offer within 7 working days of receiving all necessary information.

Doing a great deal for brokers

82% of our brokers would highly recommend using our Business Development Managers

RBSG Advocacy Survey from 2018, based on interviews with 71 brokers voting 9/10 or above.

We have 14 Broker Development Managers covering a whole range of sectors

Including leisure, trading, real estate, healthcare, finance, and manufacturing.

We assisted over 8,000 businesses looking for support in 2017, this year we aim to raise the bar

Get in touch with our team of BDMs to find out how we can support your business.

Award winning

NACFB Best Business Bank


We work closely with the National Association of Commercial Finance Brokers which comprises of over 1600 commercial brokers for the whole of the UK, they strive to be the professional association of choice for all commercial finance brokers and lending services.

We are very proud to have won the “Best Business Bank” category in November 2017.

Meet the team

We are a relationship led bank with local, dedicated, externally accredited Relationship Managers.  Through our local knowledge, sector specialism and free Financial Healthchecks, we are proud of the strong relationships we have built with our customers and professional introducers.  Our strong proposition draws on the knowledge and experience of all facets of the RBS Group along with our unique Business Growth Enablers who are dedicated to help you grow your business and can connect you with a range of essential business information, contacts and expert partners through our local events series.

If you have any general enquiries please email us


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Sarah Delo


Meet Sarah
Sarah Delo

I joined the Broker Development team 2 years ago and have an additional 8 years experience in the Broker Development field. I enjoy sharing my knowledge and experience to help SMEs gain access to funding they need to meet their ambitions.

Simon Steer

North East England

Meet Simon
Simon Steer

I have worked in the broker market place since 2006 and in my current role for two and a half years, I have undertaken a number of Relationship Manager Roles over the prior 12 years. I enjoy helping structuring deals with the brokers to ensure client needs are met, whilst also be able to progressing with their dreams or business expansion.

Maria Fraughan

North West and Wirral

Meet Maria
Maria Fraughan

I have  worked  in banking for the past 33 years, 8 of these in the wider Business and Commercial banking team and in the Broker Development team for the past 2 and a half years. I am always keen to attract new business to the bank and will go that extra mile to ensure we obtain the correct outcome for the customer and win the business, ensuring I provide excellent service to both my brokers and customers.

Steven Darbyshire

North West - Greater Manchester

Meet Steven
Steven Darbyshire

I have been a BDM manager for 9 months prior to this I was a Relationship Manager for 9 years. I enjoy doing deals and contributing to the growth of business owners by providing them with the finance to grow.


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