Useful tips | Royal Bank of Scotland

Keep your passwords secure

Never share or write down your passwords, and change them regularly.
Choose passwords made up of a mix of letters, numbers and other characters such as punctuation marks.
Ignore requests to verify your passwords - reputable organisations will never ask you to reveal them. 

Know who you're dealing with online

Be suspicious of unsolicited emails, even if they look like they're from a trusted source.
Be alert to emails sent from internet email accounts, such as Hotmail or Yahoo.
Never enter sensitive information such as account details, PINs or passwords via a website link attached to an email.
Ensure websites are secure - look for the prefix 'https' and a locked padlock or unbroken key symbol. Check the authenticity of a secure website by double clicking on the symbol.
If in doubt, check it out - contact the website owner on a known or independently verified phone number.
Beware of attachments and emails - even if they appear innocent, they could contain a Trojan or virus carrier that may infect your computer.
Type the full address of secure websites into your browser, rather than searching for it - this helps avoid being misdirected to a bogus site. 

Keep hold of your cash

If it looks too good to be true, it probably is - don't be conned by emails offering you the chance to make easy money. Be especially wary of unsolicited emails from outside the UK. 

Keep your computers secure

Install a computer firewall - this helps keep Trojans and viruses at bay.
Use up-to-date anti-virus software and run regular scans of your computer.
Keep your browser up to date - make sure you or your company use the most up to date browser to protect yourself against malicious attacks.
Ensure you apply the latest update for the version of software on your computer. Suppliers often offer free updates to their software to fix security bugs.
Be aware of what you connect to your computer - memory sticks, music players and mobile phone devices can spread viruses and may lead to a data leakage from your computer. You should only use devices which you trust or configure it to restrict what devices can be plugged into your computer.
Ensure staff follow security procedures when they use laptops. Visit the Fraud Advisory Panel website for details.
Be careful - you can't control the security of a computer in an internet café, airport lounge or other public place - or one owned by a third party. 

Keep personal information secure

Do not disclose too much personal information on social networking sites like Facebook and Twitter. The information can be used by a fraudster to impersonate you (known as identity theft) or target you for phishing email by impersonating someone you know to get you to click on their malicious link. 

Find out more

Advice on how to keep your Microsoft software secure

• Visit the Microsoft security website - Advice on online banking security
• Visit the Bank Safe Online website - Information and advice on banking fraud
• Visit the British Bankers' Association website - Tips from the UK's official online security organisation
• Visit the Get Safe Online website

Set Tab for lightbox