Digital Banking
Digital Banking or our mobile app will be the quickest way to complete your banking with us.
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Support Centre
How you can contact us
Coronavirus support
The latest guidance and support for businesses affected by coronavirus can be found on our dedicated hub.
Visit the government scheme page for information about the Coronavirus Business Interruption Loan Scheme (CBILS), including eligibility and how to apply.
We're here to support you
We're currently receiving an unprecedented volume of calls. We know many of you need our help more than ever. We're focusing our efforts to support you.
Although our team has reduced capacity currently, we're working to add more resource. Therefore, we're asking you not to call us unless you're in need of urgent, immediate help.
The quickest way to get in touch with us is via Webchat. Click the 'Chat now' button on the side of this page to start. Our digital assistant will help with your question and connect you to the right team.
If your query isn’t urgent we’re still here to support you with other ways to bank. You may prefer to use one of these options:
24/7 secure messaging
If you have a query that can’t be answered online, please use 24/7 secure messaging through Online Banking or our mobile app.
Look for what you need in our FAQs first?
Some questions we’re often asked. Is yours here?
Legal disclaimer
Emergency contacts
Visit our Support Centre
There you can search our Frequently Asked Questions and see the ones we’re asked most. It might be the quickest way to find what you’re looking for.
Make a complaint
Has something gone wrong? If you feel you need to complain, the simplest way is to go online and use our WebChat or Online Complaints Form.
General business banking contacts
Calls may be recorded for training and monitoring purposes.
To see how much your call might cost, visit the government call charges page.
Thinking of joining us?
We offer a range of different accounts for businesses of different types and sizes. Why not find out how to switch? And get any other questions answered.
Royal Bank of Scotland Business Banking is available to eligible customers, over 18 who have the right to be self employed in the UK.