Contact us

The quickest way to get in touch with us is via Webchat. Click the 'Chat now' button on the side of this page to start.

For business banking support or if you're struggling financially you can call this number:

UK: 0345 600 2230

Relay UK Sevice: 18001 0345 600 2230

+44 345 600 2230 (outside the UK)

Our call centres are open 24/7 for basic banking enquiries. For lending and other specialist business banking enquiries, we can only provide guidance from 9am to 5pm.

The quickest way to get in touch with us is via Webchat. Click the 'Chat now' button on the side of this page to start.

You can also find our range of business accounts here.

If you need help with an existing application, you can visit this page.

Bankline is our enhanced digital banking service. If you're thinking about applying for Bankline you can find out more on this page.

If you're a current Bankline customer and need support, the quickest way to get in touch is by starting a chat with us.

For more complex queries, you can call the Bankline helpdesk on:

UK: 0345 300 2952

Relay UK Sevice: 18001 0345 300 2952

+44 345 300 2952  (outside the UK)

Lines are open 8am to 6pm, Monday to Friday.

If you need support in completing Your Business Profile, call us on the numbers below. This number is for use where you have received a letter and/or email to complete Your Business Profile only.

Unfortunately, this team will not be able to assist you with any other banking queries. For general questions about your business banking account, please call 0345 600 2230 (24 hours) from the UK or +44 118 373 2181 if abroad.

For support in completing Your Business Profile information, please check the Reference on the letter and/or email & call us on:

If your Reference is XXXXXXXXXX-1a
(XXXXXXXXXX = your 10-digit number)

UK: 0203 416 5002

+44 203 416 5002 outside the UK


Or if your Reference is XXXXXXXXXX/LCV-1a
(XXXXXXXXXX = your 10-digit number)

UK: 0345 009 0002

+44 345 009 0002 outside the UK

Lines are open Mon- Fri 9am-6pm

Please get in touch straight away if you’ve noticed any suspicious transactions on your account or think you might be a victim of fraud. 

• Start a webchat to report a fraud by clicking 'Chat now'
• Or find the right number to contact here: Report a fraud

For all international banking enquiries, contact us on this number:

UK: 0800 210 0235

Relay UK Sevice: 18001 0800 210 0235

Lines are open 9am to 5pm, Monday to Friday.